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Key Personnel
Each member of The Furnishing Service team has experience of delivering a quality furnishing service based on extensive knowledge from both a supplier and a customer perspective
Randle Wilson - Managing Director
Randle has been Managing Director since 1995 and has overseen The Furnishing Service’s continued and significant growth.
Working previously for Glasgow City Council for 18 years, Randle worked in homelessness supporting and developing a range of services. As Furnished Accommodation manager Randle expanded the council’s temporary accommodation to 600 properties. Randle then pioneered the development of the city's permanent furnished accommodation programme which led to the creation of 6000 furnished properties meeting the needs of the city's most vulnerable.
Randle’s clear view is that it is his responsibility to ensure that The Furnishing Service provides the best possible service to its many customers, listening to both the company’s existing and potential customers so that a service can be developed to meet their exact needs.
"With the contribution from our excellent staff I have seen a 300% increase in turnover and the company going from strength to strength. The opening of our Manchester base has allowed the company to grow substantially and achieve many of our social objectives in creating long term employment and training for people who were unemployed. This has been achieved without compromising our renowned reputation for providing quality service".
Randle has managed many, diverse, furnished tenancy services involving the most vulnerable customer groups. He has a strong empathy with those customer groups and is dedicated to ensuring that The Furnishing Service provides its customers with a service that is tailored to meet their needs exactly. He is committed to this because of his desire to help you support your customers as he understands the difference that The Furnishing Service can make.
Throughout his working life he has been committed to providing social housing customers, initially in Glasgow and now across the U.K., with the quality of service they deserve. He has made sure that The Furnishing Service understands your needs which mean that by working together we can deliver the service your customers deserve.
Contact Details:
E-mail: Randlewilson@the-furnishing-service.co.uk
Phone Number: 01355 226556
Mobile: 07801 192926
Jan Hilton - Sales and Marketing Manager
Jan made a conscious decision to join The Furnishing Service three years ago. Previously employed as a Business Development officer, Jan has a vast range of knowledge and skills specialising in the furnishing industry and is committed to providing quality products and service to all our customers.
Jan is a true professional in her field and takes pride in overseeing all the Furnishing Service contracts in the North West and Midlands with whom she has built strong customer relations and continues to do so.
Contact Details:
E-mail: jan.hilton@the-furnishing-service.co.uk
Phone Number: 0161 220 7722
Mobile:07793 587359
Kay McKenna - Contracts Manager
Kaye has been the East Kilbride Contracts Manager since 1995 and has played a significant part in developing The Furnishing Service’s diverse range of products and service.
Kaye has worked in the furnishing industry for more than 20 years. She previously worked for a large Home Furnishing Group as a Showhouse Co-ordinator.
Kaye has an extensive knowledge of all ranges of furniture. She specialises in soft furnishings, floor coverings and window coverings for housing for the elderly or special needs groups. Kaye enjoys giving advice to customers to ensure that the products we supply meet the service needs of their customers exactly.Contact Details:
E-mail: kayemckenna@the-furnishing-service.co.uk
Phone Number: 01355 226556 ext 28
Mobile: 07801 192925
Debbie Comrie - Finance manager
Debbie, initially, joined The Furnishing Service as a Bookkeeper in 1996 and was promoted to Finance Manager in 1999.
Debbie previously worked as a Bookkeeper for various small businesses which gave her extensive experience and knowledge across a wide range of financial areas.
Debbie oversees all financial aspects of the company and works hard to ensure that we are at the forefront of introducing new technology when applicable. Innovations, over the years, have included Sage Line 50 and Visa Purchase Card payments.
Contact Details:
E-mail: Deborah@the-furnishing-service.co.uk
Phone Number: 01355 226556 EXT 26
Phil Gaston - Group Health and Safety Officer (Manchester)
Phil initially joined the company as an installer in October 2003. After quick succession was promoted to Operations Manager and Group Health and Safety Officer. Previously he had worked in the Office Furniture Trade as an Operations Manager for 4 years.
Phil oversees Manchester’s comprehensive one-stop service and is responsible for all aspects of Health and Safety in the workplace. Phil is truly committed to delivering quality products and service to ensure all our customers needs and expectations are met.
Contact Details:
E-mail: pgaston@the-furnishing-service.co.uk
Phone Number: 0161 220 7722
Mobile: 07793 579895
Jim McNeil Ops Manager (East Kilbride)
Jim, initially, joined The Furnishing Service as a Measurer / Estimator in 1996 and was promoted to Operations Manager in 1998.
Jim is a time served electrician and has been at the forefront of organising training for our Installers which has led to new services being developed including electric cooker installation, washing machine installation, PAT testing service and a cleaning service.
Jim previously worked for British Steel as a Quality Assurance Co-ordinator.
Jim organises and plans all East Kilbride’s delivery and installation schedules and controls and manages all aspects of this service.
Jim is the key Health and Safety Officer for East Kilbride and is responsible for risk assessments and monitoring East Kilbride’s health and safety performance.
Jim is committed to delivering quality service to ensure all our customers’ needs are met.
Contact Details:
E-mail: Jimmcneill@the-furnishing-service.co.uk
Phone Number: 01355 226556
Mobile: 07801 192927